PRIVACY POLICY

This Privacy Policy explains how SAME TRAVEL GROUP TOURISM LIMITED COMPANY, operator of antalyaflughafentransfer.com, collects, uses, stores, and protects your personal data. Your privacy is of utmost importance to us.

PERSONAL INFORMATION WE COLLECT

Personal data refers to any information that can identify an individual, excluding anonymized or aggregated data. We may collect your personal data in the following situations:

• When you make a transportation reservation with us

• When you create an account

• When you use our website or mobile application

• When you participate in surveys or contests

• When you contact us

Collected data includes:

• Your reservation and travel history

• Travel preferences

• Website and app usage information

• Device details (IP address, device type, operating system)

• Contact information shared with us (emails, calls, social media messages)

HOW WE USE YOUR PERSONAL DATA

Your data may be used for the following purposes:

a. Booking services:
To organize the requested transportation services and offer personalized deals.

b. Schedule changes or cancellations:
To inform you of any updates or cancellations regarding your transfer.

c. Payment processing:
For accounting, invoicing, and fraud prevention.

d. Analytics:
For system testing, marketing analysis, and customer satisfaction surveys.

e. Legal compliance:
To meet obligations such as airport, immigration, or security controls.

f. Customer service:
To improve our services and provide you with a better experience.

g. Marketing:
To provide promotions and personalized advertising (with your consent).

SHARING YOUR PERSONAL DATA

Your personal data may be shared under the following conditions:

• Legal requirements: With government authorities and law enforcement agencies.

• Service providers: With transportation, insurance, or other operational partners.

• Professional advisors: Such as lawyers, accountants, or consultants.

• Social media integrations: Based on the preferences and permissions in your account.

DATA RETENTION

We retain your data only as long as necessary for:

• Providing the services you requested

• Meeting legal obligations and managing complaints

• Fulfilling accounting and audit requirements

Once the data is no longer needed, it will be securely deleted or anonymized.

DATA SECURITY

We take the following measures to protect your personal data from unauthorized access, loss, or modification:

• SSL encryption

• Physical and digital access restrictions

• Firewalls and regular system audits

YOUR RIGHTS

Under the applicable data protection law (KVKK), you have the right to:

• Access your personal information

• Request correction of incorrect or incomplete data

• Request deletion or anonymization of your data

• Object to the use of your data for marketing purposes

You may delete your account using the "Delete" option in your user panel. Your request will be processed in accordance with legal obligations.

COOKIES AND TRACKING TECHNOLOGIES

Our website uses cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of certain features.

UPDATES TO THIS POLICY

This Privacy Policy may be updated from time to time. Any changes will be announced on our website or sent to you via email if necessary.

CONTACT – DATA CONTROLLER

SAME TRAVEL GROUP TOURISM LIMITED COMPANY
Address: Güzelyurt Mah. Lara Cad. No: 39 /6 Aksu / Antalya
Tax Number: 6241192968
Phone: +90 532 659 07 46
Email: [email protected]

We are highly committed to protecting your privacy. Please do not hesitate to contact us with any questions or concerns.